Last updated: September 2026 • Urban Trout (Operated by Skindar Mohd Sideeq)
• 16km Express Delivery Perimeter: To guarantee peak live-harvest freshness and an unbroken cold chain within 90–120 minutes, Urban Trout delivers across a 16.0 km perimeter from our aquaculture farm base in Malabagh, Srinagar. • Zone 1 (0 to 4.0 km — Core Farm Zone): Malabagh, Hazratbal, Habak, Naseem Bagh, Zakura, Lal Bazar, Soura (SKIMS), Bachpora, Illahibagh, Nowshera, Ahmad Nagar, Zadibal, etc. 100% FREE Doorstep Delivery on min 2 kg (or ₹29 subsidized courier fee for 1 kg). • Zone 2 (4.0 to 7.0 km — Mid-City Zone): Hawal, Khanyar, Rainawari, Badamwari, Alamgari Bazar, Saida Kadal, Eidgah, Safakadal, Shalimar, Nagbal, etc. 100% FREE Doorstep Delivery on min 3 kg (or ₹39 on 2 kg / ₹49 on 1 kg). • Zone 3 (7.0 to 11.5 km — Greater Srinagar Zone): Lal Chowk, Rajbagh, Dalgate, Boulevard, Jawahar Nagar, Sonwar, Qamarwari, Batamaloo, Khayyam, Bemina, Nishat, Sanat Nagar, Chanapora, Hyderpora, etc. 100% FREE Doorstep Delivery on min 3 kg (or ₹69 on 2 kg / ₹79 on 1 kg). • Zone 4 (11.5 to 16.0 km — South Corridor & Outskirts): Rawalpora, Peerbagh, Airport Road, Lasjan, Nowgam, Pantha Chowk, Athwajan, Rangreth, HMT / Zainakote, etc. 100% FREE Doorstep Delivery on our 4 kg Family Pack (or ₹49 on 3 kg / ₹89 on 2 kg / ₹119 on 1 kg). • Beyond 16.0 km & Outer Districts: Outside our doorstep express delivery perimeter. We operate doorstep deliveries strictly within Srinagar areas. Customers located in outer districts or beyond 16 km (e.g. Ganderbal, Pampore, Chadoora, Budgam town, Baramulla) are warmly invited to place an order for live harvest pickup directly from our dedicated Live Trout Vending Center at our Malabagh farm.
• Farm-Fresh Quality: Every order is freshly harvested live from our cold-water aquaculture tanks upon order confirmation to ensure maximum freshness and taste. • Rapid Delivery Timeframe: Orders within our 16km perimeter are freshly harvested to order, cleaned/gutted if requested, packed in clean food-grade packaging (double polythene), and delivered to your doorstep within 90–120 minutes. • Operating Delivery Hours: Saturday to Thursday between 8:00 AM and 8:00 PM IST (Closed on Fridays for scheduled Farm Maintenance).
• 100% FREE Doorstep Delivery for Zone 1 (min 2 kg), Zone 2 (min 3 kg), Zone 3 (min 3 kg), and Zone 4 (min 4 kg Family Pack). • Urban Trout directly absorbs the majority of courier costs on all sub-minimum orders, ensuring you pay only a nominal fee (as low as ₹29) on doorstep delivery. • Product pricing includes clean food-grade packaging (two polythenes). There are zero hidden packing charges or surprise fees at checkout.
• Freshness is our top priority. Every fish is packed immediately following harvest in clean, food-grade double packaging (two polythenes). • Delivered straight to your kitchen within 90–120 minutes of live harvest, ensuring peak natural taste, firmness, and freshness without messy melting ice water.
• Once your order is harvested and handed over to our delivery rider, you will receive an instant dispatch alert and rider contact details via WhatsApp and SMS. • Our delivery agent will contact you on the registered mobile number prior to doorstep delivery.
• Please ensure the recipient or a family representative is available at the provided delivery address to receive the perishable package. • We strongly advise transferring the fresh fish into refrigeration (or cooking immediately) upon receipt. • If there is an unexpected delay due to extreme weather or road conditions in Srinagar, our support team will keep you updated promptly.
For questions regarding delivery areas, scheduled orders, or tracking an active delivery: • Helpline & WhatsApp: +91 84910 06127 • Alternate Line: +91 70066 04148 • Email: [email protected] • Farm Location: Malabagh, Naseem Bagh, Srinagar — 190006 (Near R P School Girls Wing)
